Legal

Privacy Policy

Effective date: April 27, 2026

Motion Hive LLC (“Motion Hive,” “we,” “us,” or “our”) operates the website located at motionhive.com (the “Site”) and provides B2B creative production services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding that information.

By using the Site or engaging our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

  • Contact and inquiry data — name, business email address, phone number, company name, and any message content you submit via our contact form or email.
  • Project files — CAD files, reference assets, brand guidelines, or other materials you send us as part of a project engagement.
  • Billing information — payment details collected and processed by our third-party payment processor. We do not store full card numbers on our systems.

Information Collected Automatically

  • Usage data — pages visited, time spent, referring URLs, browser type, operating system, and IP address, collected via server logs and analytics tools.
  • Cookies and similar technologies — see our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes or proposals
  • Deliver contracted creative services and project deliverables
  • Process payments and send invoices or receipts
  • Improve and maintain the Site and our service offerings
  • Comply with legal obligations and resolve disputes
  • Send service-related communications (e.g. project updates, delivery confirmations)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contractual necessity — processing required to fulfill a service agreement with you
  • Legitimate interests — operating and improving our business, preventing fraud
  • Legal obligation — compliance with applicable laws
  • Consent — where we have asked for and received your explicit consent (e.g. marketing emails)

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers — third-party vendors who assist in operating the Site or delivering services (e.g. cloud storage, project management, payment processing, analytics). These parties are contractually obligated to protect your data and may not use it for their own purposes.
  • Professional advisors — lawyers, accountants, and insurers where necessary.
  • Law enforcement or regulators — when required by applicable law, court order, or governmental authority.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality obligations.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, satisfy legal or contractual obligations, or resolve disputes. Project files provided by clients are retained for the duration of the engagement and for a reasonable period thereafter to support revisions or follow-on work, after which they are securely deleted upon request.

6. International Data Transfers

Motion Hive is based in the United States. If you access our Site or services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain types of processing
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@motionhive.com. We will respond within the timeframe required by applicable law (generally 30 days).

8. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are directed at business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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